CEA / CES — Close Rate Trends

Taylor Mackintosh · Nicole Ryan · Ron Hansen · Robert Citak · Last 12 Months

⟳ Last Updated: March 10, 2026 at 06:12 PM ET

12-Month Summary

PersonScheduledAttendedRetainsClose Rate (Attended)
Taylor Mackintosh98492638341.4%
Nicole Ryan89483926231.2%
Ron Hansen84792936.7%
Robert Citak3473318926.9%

Close Rate by Month — All 4 CEA/CES

Month-by-Month Breakdown

Taylor Mackintosh

MonthScheduledAttendedRetainsClose Rate
Mar '25102923538.0%
Apr '251031003535.0%
May '251171102926.4%
Jun '251131034341.7%
Jul '2594893741.6%
Aug '2571693753.6%
Sep '2573713143.7%
Oct '2546462145.7%
Nov '2568623454.8%
Dec '2559562341.1%
Jan '2669632946.0%
Feb '2656532445.3%
Mar '26*1312541.7%
TOTAL98492638341.4%

Nicole Ryan

MonthScheduledAttendedRetainsClose Rate
Mar '2589841821.4%
Apr '2595912628.6%
May '2594881820.5%
Jun '25105973030.9%
Jul '2572692130.4%
Aug '2566632031.7%
Sep '2573702332.9%
Oct '2568652132.3%
Nov '2562572136.8%
Dec '2551481939.6%
Jan '2662592237.3%
Feb '2639351440.0%
Mar '26*1813969.2%
TOTAL89483926231.2%

Ron Hansen

MonthScheduledAttendedRetainsClose Rate
Mar '25000-
Apr '25000-
May '25000-
Jun '25000-
Jul '25000-
Aug '25000-
Sep '25000-
Oct '254400.0%
Nov '2577114.3%
Dec '2588225.0%
Jan '261010330.0%
Feb '2635331236.4%
Mar '26*20171164.7%
TOTAL84792936.7%

Robert Citak

MonthScheduledAttendedRetainsClose Rate
Mar '25000-
Apr '25000-
May '25000-
Jun '25000-
Jul '251010110.0%
Aug '254241819.5%
Sep '2576722129.2%
Oct '256054814.8%
Nov '2529281242.9%
Dec '254240922.5%
Jan '2644441840.9%
Feb '2638361027.8%
Mar '26*66233.3%
TOTAL3473318926.9%

Insights

Taylor Mackintosh

holds a solid 41.4% close rate overall. with a steady upward trend (+6.1pp). Best month was Nov '25 at 54.8%.

Nicole Ryan

carries a 31.2% close rate overall. and has been trending up sharply (+13.9pp from first half to second half). Best month was Mar '26 at 69.2%.

Ron Hansen

Ron Hansen joined in Oct '25. carries a 36.7% close rate overall. and has been trending up sharply (+30.6pp from first half to second half). Best month was Mar '26 at 64.7%.

Robert Citak

Robert Citak joined in Jul '25. carries a 26.9% close rate overall. and has been trending up sharply (+15.1pp from first half to second half).